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Oversees strategic vendor management programs to create collaborative supplier relationships that control costs, manage risks, and support compliance with standards and requirements. Develops and sustains relationships with critical vendors by communicating and conducting regular reviews of status and issues. Enables suppliers' understanding of the business's requirements, needs, and service expectations by providing a solid foundation of information and resources. Defines the escalation paths and methods to use to resolve problems. Provides clear and actionable feedback to encourage cooperati more...



Alternate job titles: IT Outsourcing Management - Director | IT Vendor Management Director | IT Vendor Relations Director | Vendor Relations Director

Designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Works closely with managers and teams to monitor, maintain, and improve exist more...


Alternate job titles: IT Vendor Management Analyst I | IT Outsourcing Management - Entry | IT Vendor Management Specialist I | IT Vendor Service Analyst I | Vendor Relations Analyst I

The IT Vendor Relations Specialist I assists vendor selection by reviewing and evaluating requests for proposals and contracts. Responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Being an IT Vendor Relations Specialist I develops dashboards, reports, and presentations to track vendor performance. Monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. In addition, IT Vendor Relations Specialist I more...


Alternate job titles: IT Vendor Management Analyst II | Vendor Relations Analyst II | IT Outsourcing Management - Intermediate | IT Vendor Management Specialist II | IT Vendor Service Analyst II

The IT Vendor Relations Specialist II assists vendor selection by reviewing and evaluating requests for proposals and contracts. Responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Being an IT Vendor Relations Specialist II develops dashboards, reports, and presentations to track vendor performance. Monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. In addition, IT Vendor Relations Specialist more...



Alternate job titles: IT Vendor Management Analyst III | IT Outsourcing Management - Career | IT Vendor Management Specialist III | IT Vendor Service Analyst III | Vendor Relations Analyst III

The IT Vendor Relations Specialist III assists vendor selection by reviewing and evaluating requests for proposals and contracts. Responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Being an IT Vendor Relations Specialist III develops dashboards, reports, and presentations to track vendor performance. Monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. In addition, IT Vendor Relations Speciali more...


Alternate job titles: IT Vendor Management Analyst IV |

The IT Vendor Relations Specialist IV assists vendor selection by reviewing and evaluating requests for proposals and contracts. Responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Being an IT Vendor Relations Specialist IV develops dashboards, reports, and presentations to track vendor performance. Monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. In addition, IT Vendor Relations Specialist more...



Alternate job titles: IT Vendor Management Analyst V |

The IT Vendor Relations Specialist V assists vendor selection by reviewing and evaluating requests for proposals and contracts. Responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Being an IT Vendor Relations Specialist V develops dashboards, reports, and presentations to track vendor performance. Monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. In addition, IT Vendor Relations Specialist V more...


Alternate job titles: IT Outsourcing Process Manager | IT Vendor Evaluation and Oversight Manager | IT Vendor Management Manager | IT Vendor Relations Manager

Manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Works closely with internal teams to monitor, more...


Acts as the point of contact with vendors and suppliers, providing information and support to resolve issues and facilitate collaborative relationships. Follows established vendor management processes and frameworks to onboard, nurture, and support vendor relationships, control costs, manage risks and maximize service efficiency. Coordinates with vendors and internal stakeholders to identify, address, and resolve problems or operational inefficiencies. Provides reports and analysis of performance metrics used to conduct regular review processes and drive continuous improvement in vendor relati more...



Acts as the point of contact with vendors and suppliers, providing information and support to resolve issues and facilitate collaborative relationships. Follows established vendor management processes and frameworks to onboard, nurture, and support vendor relationships, control costs, manage risks and maximize service efficiency. Coordinates with vendors and internal stakeholders to identify, address, and resolve problems or operational inefficiencies. Provides reports and analysis of performance metrics used to conduct regular review processes and drive continuous improvement in vendor relati more...


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